The Social Web as a Customer Support Channel
I just had an experience that to me, typifies what I expect…
How Social BI and Data Analytics Professionals Used Twitter in January
Welcome to our monthly recap on data analytics and BI professionals on…
Mining for consumer behavior in Tweets
In the previous post we discussed the first steps necessary to understand…
How Data Analytics and BI Professionals Used Twitter In October
Last month, we started a monthly feature called How Data Analytics and…