Want Magic? Spill the Secrets of Your Black Box
With the rise of cloud computing, it’s easy to get the impression…
Do Customers REALLY Want to Know What’s Inside the Black Box?
From politician salaries to calorie counts on restaurant items, “transparency” is a…
Supply Chain Traceability – What’s in Your T-Shirt?
Does it concern you that cotton from a t-shirt originated in Uzbekistan?…
Using Transparency As A Mask
As mankind deploys increasing numbers of sensors, and makes more sense of…
The Social Customer Bill of Rights
The social web has empowered and changed behavior and in general is…
If You Want Trust in Washington, Get a Database?
Trust is all. I listened yesterday to some very smart people talk…