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Tag: support

Social Dynamx, Scaling Social Customer Support

Companies are learning that today customer service is a big part of…

mfauscette mfauscette 5 Min Read

The Social Web as a Customer Support Channel

I just had an experience that to me, typifies what I expect…

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The Evolution of Customer Service

I think that some (maybe a lot) of businesses are struggling to…

mfauscette mfauscette 8 Min Read