Master Data Becomes Incredible Differentiator For Countless Businesses
Forward-thinking companies realize that the use of master data sets them apart…
The Misunderstanding of Master Data Management
Not long ago, I was asked to review a client’s program initiative…
Plumbing the Salesforce Clouds is Your Business
Salesforce is a global software-as-a-service (SaaS) company to be reckoned with. The…
How do you define your master data?
There are numerous definitions for “master data” ranging from one sentence to…
Rise of Social CRM and how IT & BPO Companies can Profit from it
In my first post of this year published on January 2nd, titled…
A fresh take on SAP’s strategy under the new Co-CEO’s
I attended a roundtable Monday with SAP's new co-CEO's, Bill McDermott and…
They’re Baaaack! IT Spending in Retail Returns
In the arena of retailing, we’re all players. But many of us…