Planning for the turned-around economy? Cloud Computing and SaaS can help.
Though the economy has thrown us a curve ball over the last…
Final Jeopardy in “updateable” e-book
The e-book of Final Jeopardy can be pre-ordered, as of today, at…
Out from behind the 8 ball with decisions
Jim Sinur had an interesting post this week – Don’t Get Stuck…
Social CRM and Customer Advocacy Programs: Case Study
In my previous post titled Loyalty Programs are Passé, how about Customer…
Building an Effective Data Warehouse
Within the past 20 years, companies have accumulated multitudes of data from…
How far along are we on the path to analytics?
For readers of this blog, it's certainly no secret: Data-crunching analytics is…
The next revolution in analytics: it’s not about software, it’s about data
It is about integrating external data sources in your data warehouse, and…
Your Personal Data: Wither Privacy? Take Stephen Baker’s Poll
Every time I encounter 'personal data' and 'privacy' in the same sentence…