Words at Work: Defining “Business Analytics”
When someone mentions “business analytics” or “business intelligence”—do they mean what you…
The Importance of Scope In Data Quality Efforts
When it comes to data quality, I fervently believe that it is…
Jack Bauer and Enforcing Data Governance Policies
In my recent blog post Red Flag or Red Herring?, I explained…
Information Theory Approach to Data Quality and MDM
Over the past decade, data quality has been a major focus for…
5 Lessons Social CRM can Learn from CRM
I have been implementing CRM Solutions for a decade, having successfully managed many large…
Thoughts About Online Reputation
Sorry for the long delay between posts. Fortunately the blogosphere has been…
