Tips for Utilizing Customer Experience Data.
Customer knowledge and experience data can provide a multitude of business intelligence for…
From Home to Social: The Evolution of Your Customer Data
Here’s how it goes down. An executive decides that his company needs…
Salesforce Chatter: Facebook for the enterprise?
The business world is crawling with software vendors and consultancies selling collaboration…
PAW: The unrealized power of data
Live from Predictive Analytics WorldAndreas Weigend, former amazon.com Chief Scientist, gave a…