CCaaS is a Vital Tool for Managing Customer Analytics
Analytics technology has shaped many aspects of modern business. According to a…
3 Data Mining Tips for Companies Trying to Understand their Customers
Modern businesses that neglect to invest in big data are at a…
5 Sources of Data for Customer Analytics and Their Benefits
There is no disputing that data analytics is a huge gamechanger for…
Top 10 Big Data CRM Tools To Increase Business Sales
Big data technology is incredibly important in modern business. One of the…
Using Online Video, Customer Analytics and Big Data to Market Online
The internet as a whole is full of more websites, images, video,…
Interactive Intelligence Reveals Ambitious Plans for Customer Service
At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased…