Dreamforce 2011, the Recap
The multitude of clouds floating around on light poles, buses, and buildings…
Does Data Quality Matter in Social Media?
Data driven marketing is reliant on high quality data, but with the…
Predictive Analytics World New York City Conference Announces Speaker Line-Up
New York City, NY – Predictive Analytics World, the business-focused event for…
Social CRM Mainstreaming Continues With Hearsay
I just finished up doing some "judge work" for this year's Gartner/…
Big Data, Big Problems
In the global marketplace, businesses and employees are creating and consuming more…
The opportunity for opportunity analytics
Some time ago Neil Raden and I did some research on analytics.…
How to Drive Results Quickly…
1) Understand your Customers Don't assume your previous customer insights hold true,…
Moving to the People-centric Enterprise
The fun thing about trying to figure out what might happen next…
My Regression Theory on Organizational Destruction
In which Jill confirms that everyone who runs backwards does so awkwardly.…
