Making Government Information More Accessible
A co-worker tipped me off to a public, non-profit service that deserves all the publicity it can get. It’s called…
The New Chasm
I believe that readers of my blog are familiar with the chart below. It is the classical “Crossing the chasm”…
The First Date
We have the unique opportunity to provide consulting services to a relationship company, helping them improve their communications. As part…
Is SOA Enabling Intelligent Agents?
I recently blogged about sofware agents, mostly musing about how to reconcile their inherent rationality with our lack thereof as…
Micro Economies of Attention
Oscar Berg just alerted me to a nice post on the Connectbeam Social Computing Blog about “Micro Economies of Attention”…
When Telecom customers complain-Pt. 2
On the previous post I explained the first steps in deploying Information Extraction, Text Mining and Computational Linguistics to capture the…
Transparency vs. Simplicity
As regular readers know, I am strong advocate for transparency in any system where people interact with machines. In fact,…
Computational Information Design
Tonight I had the good fortune to attend a talk by Ben Fry on Computational Information Design at the Broad Institute…
SIA: eMarketer’s Calendar
The Romans, the Greeks, the Mayans… no group accounted for eMarketers when they designed the first calendars. Even we’ve ignored…
Using Your SEO and Analytics to Create a Social Media Strategy
One thing I don’t hear a lot of social media consultants/experts/gurus or whatever talk about is starting the social media…