Are There Business Advantages to Poor Data Management?
I have long held the belief, perhaps even religion, that companies who do a good job governing and managing their…
Information Quality Success at Nectar
It’s great when you see data quality programs work. Such is the case in Europe, where Loyalty Management Group (LMG)…
Buying through Voicemail
How many voicemail messages do you get on your home line in the average week? I receive quite a few…
Manes: in today’s climate, be specific about SOA-related requests
In the second half of our recent BriefingsDirect podcast, hosted by Dana Gardner, we heard more from Anne Thomas Manes,…
What Your Company Says vs What Your Users Say
What does your company do and what services do they offer? What problem do they solve? Like most companies I’m…
Soft talk: What is service oriented communications, and why will it matter?
Can we build our phone systems as standardized applications or services that will easily plug into the rest of our…
SIGIR ‘09 Industry Track: The Details You’ve Been Waiting For
Several weeks ago, I announced that I’d be organizing the Industry Track at SIGIR ‘09. Some of you offered helpful…
Is Google Serious about Exploratory Search?
I just noticed this post by Sarah Perez on ReadWriteWeb: “Google: “We’re Not Doing a Good Job with Structured Data“.…
Three to Five
There are a ton of stats that talk about the average length of time a person spends looking at a…
Making the Most of Your Traffic and Exposure
You’ve created your blogger out reach campaign, used SEO to target your keywords, promoted your content across social networks, and…
