A Timely Reminder
I spend a lot of my time developing knowledge management and analytic capabilities for organisations and I have just read…
Podcast with Amy Wohl about Cloud Computing
My friend Amy Wohl joined me to discuss a very hot topic in the technology world: Cloud Computing. Amy is…
Social customer service
One of the more promising areas of focus for social business transformation is customer service. This week at e2.0…
Information security – are we experiencing a Pax Romana?
My last startup was an information security company — SiteAdvisor — that was acquired by McAfee, where I then worked…
The Once and Future Data Quality Expert
Wednesday, November 11 is World Quality Day 2009. World Quality Day was established by the United Nations in 1990 as…
#25: Here’s a thought…
An occasional series in which a review of recent posts on SmartData Collective reveals the following nuggets:And the customer is...A…
Defining the Customer – Brandwagon
One of my favorite strategy quotes is Michael Porter’s - “The essence of strategy is choosing what not to do.” It…
Data Integration: Hand-coding Using ETL Tools Part 2
This is a continuation of an earlier post that discussed the problems of hand-coding using ETL tools.What Went Wrong?There are…
The Mullet Blogging Manifesto
Blogging is more art than science. My personal blogging style can perhaps best be described as mullet blogging. No, not…
Floating-point errors, explained
Back in March, we looked at the reasons behind apparent arithmetic "mistakes" that can occur in software programs like R…
