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SmartData Collective > Software

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Latest Software News
10 Ways Chatbots are Changing the Customer Service Cycle
Artificial IntelligenceCRMITMarketing Automation

10 Ways Chatbots are Changing the Customer Service Cycle

New-age tech charms, like chatbots, are primarily deployed in the customer service area, which introduced a bundle of new capabilities…

Sawaram Suthar
Sawaram Suthar
7 Min Read
Lead Generation
Artificial IntelligenceMarket ResearchMarketingMarketing Automation

AI is Changing the Landscape of Lead Generation

Generating quality leads is the lifeblood of your company. Without new customers, your company will stagnate and lose ground to…

Ryan Kh
Ryan Kh
5 Min Read
amazon use of big data
Big DataExclusiveSoftware

How Amazon Has Shaped the Big Data Landscape

If any ecommerce platform has been a proving ground for what big data can do, it’s Amazon. This is a…

Dan Matthews
Dan Matthews
6 Min Read
Big Data New Age: Hadoop vs Spark
Big DataHadoopMapReduceProgramming

Big Data New Age: Hadoop vs Spark

Over the past few years, Data Science has matured. With this maturity, the need for a different approach of data…

Shalini Reddy
Shalini Reddy
5 Min Read
Social Media Marketing
BlockchainITMarket ResearchMarketing AutomationSocial media

How Blockchain Will Redefine Social Media Marketing (And How to Prepare)

Blockchain is the technology that tracks and authenticates cryptocurrency transactions. Many other industries have started adopting blockchain as well, including…

Alex Blackwell
Alex Blackwell
7 Min Read
The Challenges and Solutions of Big Data Testing
Big DataData ManagementData QualitySoftware

The Challenges and Solutions of Big Data Testing

The “Garbage in, garbage out” principle has even more magnitude in the case of Big Data. Estimates show a 650%…

Jasmine Morgan
Jasmine Morgan
7 Min Read
Ecommerce Data
Big DataBusiness IntelligenceData ManagementHadoopMarketingSoftware

Using Microsoft Azure to Optimize Ecommerce Data for POS Solutions

E-commerce brands have become very dependent on Hadoop tools to access big data to optimize their marketing, logistics and customer…

Ryan Kh
Ryan Kh
6 Min Read
AI
Artificial IntelligenceBusiness IntelligenceMarketing AutomationSoftware

Keep calm, AI is not About to Make Marketers Obsolete

The future is already here. Many companies have already started using AI as part of their marketing and customer service…

Judy Alex
Judy Alex
6 Min Read
Mobile Business Intelligence
Business IntelligenceSoftware

Mobile Business Intelligence: Strategies, Trends and Pitfalls

In pursuit of informed decision-making, should employees be bound to their desktops to access reports and dashboards? Or should field…

Alexander Bekker
Alexander Bekker
6 Min Read
Dynamics 365
CRMITSoftware

Key Points from Microsoft Dynamics 365 Tech Conference

The Microsoft Dynamics 365 Technical Conference that took place in March this year was one of the must-attend events of…

Ethan Millar
Ethan Millar
6 Min Read
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What Kind of Problem-Solving Distinguishes Data Analysts From Software Engineers
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Flat editorial illustration: The article examines AI agents that escalate from legitimate data retrieval to attempted intrusions
OpenAI’s Government Website Incidents Raise a Hard Question for AI Agents: When Should They Stop?
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Flat editorial illustration: The article's core relationship is the alignment between customer behavioral data (visit frequency,
Data-Driven Loyalty: How Restaurants Use Behavioral Analytics to Optimize Revenue
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