Dell Offers VoC Advice to Other Companies
Define and sell a compelling vision, but be ready to back it up with a solid business case. Everything can…
SEO for All : Endeca’s SEO Module
Businesses on the Internet today can rise and fall with the power of search. To survive in this search-based economy,…
Voltaire, Apple, and the Myth of Perfect
I’ve been doing a great deal of research on Apple lately for my new book. In so doing, I’ve stumbled…
Auditing the Email Collection Process
I got an opportunity to audit five merchants with their email collection process - cupcakes, shoes, jeans, handbags and goggles.
Gamification and Social Gaming
Gamification and social gaming are two trends that are taking social network communities to an entirely new level. Although very…
Top 10 Ways to Apply Predictive Analytics in the Insurance Industry — and Your Industry?
Actuaries are experts at using mathematics to forecast risk at a human biological level. CAN is the expert at using…
Online Business Model Innovation
The Internet is enabling some very innovative and creative twists on traditional business models. Back in the day (you know,…
Five Subscription Page Absolutes: Ask for the Right Information
It seems basic, but sometimes we forget what should be done when signing people up for our emails.
