Seven Steps to Heaven: Marketing Automation with a CRM System [INFOGRAPHIC]
Want an easier working day? Better sharing of information, better customer experience management and fewer manual tasks? Leading marketing and…
Are Video Streams Overflowing, And Will You Pay For It?
With technology and all, and with everything going mobile, it’s hard to keep up with currents in the video streams.…
New Big Data Platform: Gainsight
Gainsight, the former JBara Software, has created a big data platform that focuses on customer retention and reducing churn instead…
ROI for Big Data and Analytics
I had the honor to be on The Interop Conference Big Data Panel in Las Vegas yesterday. The panel was…
Big Social Data Can Unlock the Power of Engaged Viewers
One of the most powerful aspects of social media and the social business intelligence it enables are the derivative properties…
Determining Perception Gap Through Twitter [INFOGRAPHIC]
4 Brands, 1 Week and 100,000 TweetsConsumers believe Sears is just for tools and electronics; is this the perception Sears…
Switching Over to “The Leading New Analytic Architecture”
Gartner recently published a new research note called ‘Market Trends: The Collision of Data Discovery and Business Intelligence Will Cause…
Predictive Analytics, Present and Future: Interview with Dr. Eric Siegel
Cross-posted at our parent site, Social Media Today, in this exclusive interview Henry Spethmann speaks with Dr. Eric Siegel --…
When Data Flows Faster Than It Can Be Processed
With big data come a few challenges: we've already mentioned the curse of big data. But what can we do…
CEOs: Hold Your Team Accountable for Data Analysis
Maybe you already know the story of Ron Johnson and J.C. Penney. Johnson, the retail superstar behind the Apple store…