Interactive Intelligence Doubles Down on Cloud Computing
Six months ago I wrote that Interactive Intelligence bases its product strategy on continued support of its three core products: CIC,…
How Big Data & Wearable Technology Is Transforming The Insurance Sector
The insurance industry thrives on data. Knowing every little detail about a customer's life and lifestyle, including the number of…
4 Unseen Expenses with In-House IT Departments
The debate between in-house and outsourced IT is eternal, and we sit a little biased on the side of outsourced,…
Big Data Analytics in Latin America: Stormy Waters, but the Tide is Rising
Government corruption, energy price declines and the slowdown of trading partner China have created a challenging economic landscape for Latin…
How to create a kick-ass strategy for your next remote monitoring project
A look into the past A look into the pastAlmost 25 years ago, the Internet was solely used for communicating…
How Effective Are Unified Videoconferencing Systems for SMBs?
As a small business owner, you often look for wants to improve your business’s communication. In the beginning, there was…
Tactics to Protect Against Most Common Cyber Attacks
Cybercrimes in today’s technologically advanced society have become much more sophisticated and progressive. We can thank mobility for the ease…
Keeping Legacy Systems Alive Through The Cloud
If it ain't broke, don't fix it. Some organizations have taken this adage a little too literally and despite the…
Cloud Data Security can’t be overlooked in 2016
The number of cloud users – both corporate and personal – increases dramatically each year. And as these numbers grow,…
Dealing With Careless Users as a CIO
The majority of Chief Information Officers (CIOs) are generally very well versed when it comes to the various facets of…
