4 Key Takeaways from the Customer Experience Summit 2016
We had the pleasure of attending the 5th Annual Customer Experience Strategies Summit last week in Toronto (our home town).…
5 Tips to Speed Up Your BPM
Business Process Management (BPM) is sometimes a difficult thing to define, let alone make more efficient. The emergence of software…
Forgettable Technology: 4 Qualities of Really Great IT
We talk about you, you know. Once a month we get the entire service team together and we chat about…
IoT Field Notes: How to Identify Customer Value
When introducing the idea of Smart, Connected Products (a.k.a. the Internet of Things, or IoT), one of the many early…
The Panama Papers- It’s all about the data!
The latest buzz about Panama Papers has shaken the world. As we all know the Panama Papers is a set…
Disrupting Nation State Hackers With the Security Basics
Earlier this year at the USENIX Enigma information security conference held in San Francisco, NSA’s Rob Joyce gave a talk,…
Disaster Recovery Solutions in Cloud Infrastructure
What strikes your mind first when you hear about disaster recovery? One can say recovery or continuation of systems…
The Internet of Things and Applied Digital Strategy
When I speak publicly (and internally) about the Internet of Things (IOT), I prefer the term Smart, Connected Products. Yes,…
BI is Dead
Posted: April 1st, 2016 — but sadly, not really an April Fool’sIn 1989, Howard Dresner — later a Gartner Group analyst…
