BPM, CRM and Cloud a Compelling Mix
Seven Steps to a Successful ERP or CRM LaunchKeep your project team on track.
Can Better Customer Experience Be Found in Cloud?
11 Best Practices for Online Chat Sales and Customer ServiceOnline chat is gaining attention as an effective customer service delivery…
Oracle Unveils the BI Appliance Called Exalytics
Oracle kicked off its Open World 2011 conference with the announcement ofExalytics, a new data warehouse appliance specifically for business intelligence…
Does IT Management Think About Predictive Analytics in the Cloud?
I have been reviewing the first set of responses to our Predictive Analytics in the Cloud survey over at SmartData…
The Next Generation Enterprise Platform
Now that I've had a a few weeks since Salesforce.com's Dreamforce conference to think more about Salesforce's new positioning around…
New “Predictive Analytics in the Cloud” Deliverable
We just posted a second deliverable from the Predictive Analytics in the cloud study. In addition to the position paper…
Hire Hackers to Catch Other Hackers?
In recent times, “Anonymous” hackers have been wreaking havoc with corporate and government systems. So, should corporations hire these guys?…
The Power of Cloud-based BI and Analytics
Thanks to the exponential growth in the use of unstructured data by companies, including social customer data, many decision-makers are…
Relating the NIST Definition of Cloud Computing to ERP
The “NIST (US National Institute of Standards and Technology) published a roadmap in July 2011 that includes the definition of…
