Will Big Data Finally Turn CRM Into Something Valuable?
Customer Relationship Management involves a company’s interaction with current and future customers. It is a combination of all customer contact…
Convergence 2013: CMOs Ain’t Rich, MSDynCRM is Getting There
I attended Convergence for a short time this week. It was a good show, nearly 12,000 people clamoring to learn as…
PCI-Compliant Supermarket Chain Bashas’ Breached
In February, the supermarket chain Bashas’ Family of Stores found unique malware on their network that allowed attackers access to…
Cloud Security: Vetting Applications and Cloud Providers for Compliance and Security
The latest report from the Ponemon Institute, located in Traverse City, Michigan, sought to analyze trends in cloud computing security…
Walmart Makes Big Data Part of Its DNA
Walmart started using big data even before the term big data became known in the industry and in 2012 they…
Informatica’s Master Data Management Strategy
I recently spent a couple of days with the management of Informatica at the Rosewood Hotel in Palo Alto. The…
Informatica: Establishing Order from Information Chaos
I recently attended the annual Informatica analyst summit to get the latest on that company’s strategy and plans. The data integration…
Long-Range Planning Does Not Work in Isolation
Ventana Research completed an in-depth benchmark research project on long-range planning recently. As I define it, long-range planning is the formal quantification of…
Big Data Success Stories: Take Them with a Grain of Salt
For every successful “Big Data” case study listed in Harvard Business Review, Fortune or the like, there are thousands of many…
SQL Visualization in the Spreadsheet
SQL is a database query and programming language for retrieving, updating, and managing the data from relational database. SQL was…