Reference/Master Data Management Opportunity for All of Us
Raise your hand if your programs have ever struggled with the ”official names” of organizations. Wow! Did you hear that WHOOSH around the…
The Blame Game
When our CEO first received and saw the bad news, she immediately questioned the CFO if there was an accounting…
Is Information Management an Evolution or a Revolution?
I was recently asked by ABC Radio National in Australia to explain the principles behind my book, Information-Driven Business. The…
Some Thoughts on Using Analytics About Your Staff to Improve Customer Treatment
Some time ago I wrote piece about Talent Analytics. After some discussions with them I realized that my thinking about…
Less Wrong: Using Predictive Analytics to Improve Budgeting
Last week Grant and Tadd (co-owners at CAN) presented their insight on the concept of being “Less Wrong” on day…
Economist or Iconomist? They Needed Analytics!
Have you heard the joke about economists? Most of them are calling them an “iconomist” because they did not foresee…
At Zynga, Analytics is About Impact
Anyone can play Zynga’s FarmVille and other games, but very few get to analyze the data that runs off. Ken…
Automate Data Remediation to Find Dirty Data Before Your Customers Do
I teach a graduate course on data warehousing at Northeastern University in Boston.
Tom Davenport’s Culture of Analytics
On March 15 in San Francisco, Tom Davenport addressed a plenary session at Data Driven Business Week, calling his presentation The…