The Big Data Analyst’s Skillset
If the Big Data Scientist is king, the Big Data Analyst is its servant. A big data scientist requires a…
Data Governance Begins at the Spreadsheet
Data management professionals have long and sometimes rather Quixotically driven organizations to “get past the spreadsheet culture.” Maybe that’s misguided.…
Is Facebook Taking Big Data Analytics Too Far?
Big Data Analytics give companies the ability to understand their customers and markets better, improve internal efficiencies, and much more.…
Business Continuity and Disaster Recovery
When considering business continuity and disaster recovery options, there’s really only one constant from business to business: it’s important to…
Healthcare, Risk Aversion, and Big Data Case Studies
Think for a minute about how much we spend on healthcare. In the United States, the numbers break down as…
Switching Over to “The Leading New Analytic Architecture”
Gartner recently published a new research note called ‘Market Trends: The Collision of Data Discovery and Business Intelligence Will Cause…
CEOs: Hold Your Team Accountable for Data Analysis
Maybe you already know the story of Ron Johnson and J.C. Penney. Johnson, the retail superstar behind the Apple store…
Why Big Data Privacy Will Be Self-Regulating
Technological progress has always led to heated debates about the threats a new technology would pose for society and humanity.…
Why You Need an In-Memory Action Plan
This is a third post of a series based on a SAP-sponsored breakfast meeting organized in Sydney earlier this year…
Smarter Agent Performance Management
I read a lot these days about how companies should pay more attention to contact center agent or customer service…