The Legal Performance Continuum: Putting Your Data to Work – Part 1
An organization’s data can be among its chief assets, providing the intelligence to improve performance across the organization. Corporate legal…
Two Titanic Data Governance Mistakes
In the post Getting Down To Business with People and Policies. I discussed the fact that people and policies need…
Chris Bucholtz is Ready to Turn CRM Inside-Out
Martin Schneider was the driving force behind one of the best CRM blogs out there – CRM Outsiders. And although…
Risk and Five Sigma Events – Can They Happen to You?
Perhaps it’s a sense of optimism wired into humans (or conversely delusion), but when business managers think of worst case…
SAP’s SAPPHIRENOW: Women’s Leadership Summit
Since 2007 I have had the pleasure of participating in SAP’s Influencer Program. This group of digital influencers are invited…
Looking for (data) love in all the wrong places
I just had dinner with a friend who works with customer data for a new line of business (LOB) for a…
Why Medians May Not be the Message – for Talent Data
I was reading a piece in the Journal this morning on a scientific debate regarding an Alzheimer’s study. The debate…
Governance of the People? Of the Data? For the …
Just read Julie Hunt’s blog on the connections between business process and data governance. Interesting. http://preview.tinyurl.com/proc1hunt. In it, she quotes Rob…
Measuring the Strong Signal of the Customer’s Voice
SDC interviewed Claude Guay - CEO of iPerceptions - and Duff Anderson, iPerceptions’ VP of research - about their approach…
