Why Medians May Not be the Message – for Talent Data
I was reading a piece in the Journal this morning on a scientific debate regarding an Alzheimer’s study. The debate…
Governance of the People? Of the Data? For the …
Just read Julie Hunt’s blog on the connections between business process and data governance. Interesting. http://preview.tinyurl.com/proc1hunt. In it, she quotes Rob…
Measuring the Strong Signal of the Customer’s Voice
SDC interviewed Claude Guay - CEO of iPerceptions - and Duff Anderson, iPerceptions’ VP of research - about their approach…
Data Governance & Quality Rock Stars
One of my clients used to affectionately call me a Rock Star. Why? Because of a Bon Jovi documentary in…
The Blame Game
When our CEO first received and saw the bad news, she immediately questioned the CFO if there was an accounting…
Is Information Management an Evolution or a Revolution?
I was recently asked by ABC Radio National in Australia to explain the principles behind my book, Information-Driven Business. The…
No Smokescreen Area: Tips for Hiring Analysts
Lately there’s been talk about a shortage of analytic talent. The perception that there is a shortage of analysts surprises…
Some Thoughts on Using Analytics About Your Staff to Improve Customer Treatment
Some time ago I wrote piece about Talent Analytics. After some discussions with them I realized that my thinking about…