A New Era For Feedback Management? (Verint Acquires Vovici)
In case you did not catch the news, Verint (a WFO vendor) announced yesterday that they had acquired / entered…
A Movie Script for the CIO’s IT Department
Imagine a major motion picture studio contracted you to write a movie script as a screenwriter on the topic of…
The Ideology Divide Between Intuition and Fact-based Decisions
In the USA we witness an ideology divide between its two political parties – the Republicans and Democrats. I will…
Social Business Intelligence Q & A with Yellowfin CEO Glen Rabie
The use of Social and Collaborative Business Intelligence (BI) will allow information to be directly linked to decisions made within…
Database Research Pioneer Michael Stonebraker
I just received an update from data base research and technology pioneer Michael Stonebraker and will be using insights from…
DM Radio: EDW Mistakes to Avoid
Last week I had the opportunity to participate in a DM Radio interview. There was a panel of several of…
Newsflash: Correlation is Not a Cause!
Just about every data scientist and statistician knows that correlation doesn’t necessarily confirm causation. However, popular business and social literature…
Two key elements to providing data and data integration services
Establishing and operating an Integration Compe
Big Data Means Big Need for BI-Educated College Grads
We issued the results of a survey recently that showed today’s college graduates are not adequately prepared to work in…
Operational Analytics Adds Up
Sometimes people talk about the value of data mining or predictive analytic modeling coming from “aha moments”, where the analytics…
