Nigel Turner: “It’s all about the data. Or Is it?”
By Nigel Turner, Vice President, Information Management Strategy, Harte-Hanks Trillium SoftwareI, along with several Trillium Software colleagues and around 250…
Why Every Organization Needs Four CIOs
We all know that the jobs of CIOs — most commonly known as chief information officers — are undergoing a…
Outsourcing, Off-shoring and Near-shoring – what works or doesn’t for BI & DWH
When it comes to Business Intelligence (BI) and Data warehousing (DW) there are always contradictory attributes arising within the industry.…
How Business Analytics Can Lead to That ‘Aha’ Moment
Does your company know why it does what it does? Does it have a clear sense of the products and…
Sales Organizations Need a Swift Technology Kick
Our latest benchmark research on sales applications and technology reveals th
Foursquare Delivers a Decisive Blow to Stalkers
Karly Gaffney is a Manager on the Content and Community team at Social Media Group. Follow @_topshelf
Forrester’s Customer Experience Forum 2012
For decades, companies have been paying lip service to the idea of delighting customers, while disappointing them in every channel.…
