Can we make the Information Revolution better for society?
It is easy to assume that access to massive amounts of information is good for society. Perhaps we should also…
Chris Bucholtz is Ready to Turn CRM Inside-Out
Martin Schneider was the driving force behind one of the best CRM blogs out there – CRM Outsiders. And although…
Risk and Five Sigma Events – Can They Happen to You?
Perhaps it’s a sense of optimism wired into humans (or conversely delusion), but when business managers think of worst case…
SAP’s SAPPHIRENOW: Women’s Leadership Summit
Since 2007 I have had the pleasure of participating in SAP’s Influencer Program.
Looking for (data) love in all the wrong places
I just had dinner with a friend who works with customer data for a new line of business (LOB) for a…
The Blame Game
When our CEO first received and saw the bad news, she immediately questioned the CFO if there was an accounting…
The Royal Wedding – What if Companies had a King and Queen?
This Friday is the big day – England’s royal wedding of William, Prince of Wales, and Kate Middleton in Westminster…
Economist or Iconomist? They Needed Analytics!
Have you heard the joke about economists? Most of them are calling them an “iconomist” because they did not foresee…
Is Analytics “Different”?: 2 Lessons in Sales from The Mayflower Madam
Sydney Biddle Barrows is an expert in marketing luxury services. She consults for plastic surgeons, salons, retailers and others. Her…