Eulogy for a Beloved Market Research Organization
A eulogy that I hope to never give because it is irrelevant…I have many memories, fond memories, so many, too…
Executive Involvement Helps Ensure Intranet Success
A staple question in most of my interviews about enterprise initiatives involving technology is to ask folks if they can…
Dell Offers VoC Advice to Other Companies
Define and sell a compelling vision, but be ready to back it up with a solid business case. Everything can…
Dispelling the Myths and Bringing BI to the Enterprise
There are many challenges to starting and maintaining a successful Business Intelligence program, starting with finding a strong, engaged business…
A Must to Avoid: Worst Practices in Enterprise Data Governance
More and more companies are recognizing that they’re accumulating ever-increasing amounts of data but not necessarily gaining business insights from…
Putting SharePoint Genie Back into the Bottle
I'm the mother of a 10-year-old, so I know what it's like to repeat something over and over (and over)…
How to Innovate in a Bureaucratic Culture
A few months ago I wrote a post on getting everyone involved in innovation initiatives, assuming that was something many, if…
What Makes Dell’s VoC Program So Great?
The breadth of Dell’s VoC initiatives would be impressive for any large consumer business. They believe what sets them apart…
What Scales Best?
It is a constant, yet interesting debate in the world of big data. What scales best? OldSQL, NoSQL, NewSQL? I…