Why You Need an In-Memory Action Plan
This is a third post of a series based on a SAP-sponsored breakfast meeting organized in Sydney earlier this year…
Consumerization Revisited: Why Aesthetics Matter
I’ve been an advocate of the consumerization of BI for a number of years. Business Discovery platforms like QlikView that…
Smarter Agent Performance Management
I read a lot these days about how companies should pay more attention to contact center agent or customer service…
Computer Glitch Costs Millions
American Airlines suffered a computer outage due to a software problem in both their main and backup systems, according to…
Managing Details in Long-Range Planning
Ventana Research recently completed an in-depth benchmark research project on long-range planning. As I define it, long-range planning is the formal quantification…
Technology Project Nightmares
From scope creep to sales creep, technology project fears that will make you screamIt’s a scary notion, beginning a new…
Managing Unstructured Data: The Next BI Point of Emphasis
Managing vast amounts of data within internal systems has always been a challenge. But with the rise of the cloud,…
The Big Data Security Transformation
For those of us in the security profession it an extremely exciting but also daunting time. The number and aggressiveness…
Mad Lib Your Way to Purposeful Visualizations
Good data communication hinges on picking right chart. The patterns and insights almost magically emerge when you choose a chart…
