5 Ways That Qantas Is Using Data to Delight Customers and Build Loyalty
USING DATA ANALYTICS TO REDEFINE CUSTOMER SERVICE, IN-FLIGHT SERVICE, LOYALTY PROGRAMS & MARKETINGMost people will agree that air travel today…
The Data Lake: A More Balanced Perspective
The recent data lake debate with my colleague, Anne Buff, may be over, but the discussion in many organizations is…
A Big Data Cheat Sheet: What Executives Want to Know
In April, I was given the opportunity to present An Executive’s Cheat Sheet on Hadoop, the Enterprise Data Warehouse and…
How Nonprofits Like the YMCA Use Data to Maximize Community Impact & ROI
DRIVING MEMBERSHIPS, OPTIMIZING ADVERTISING & SERVING THE COMMUNITY VIA BETTER DATAThe biggest truth about data is that it only has…
Expert Speak: 6 Highlights and Lessons from the 2015 CDO Summit
HIGHLIGHTS: CDO OF THE YEAR, WHY DIGITAL TRANSFORMATION IS HARD, RESPONDING TO DISRUPTION & THE COLLABORATIVE ECONOMYThe CDO Summit 2015 hosted at…
Big Data Anonymous: Ask Data Experts Your Burning Data Questions
We'd like to alert the Smart Data Collective community to a unique opportunity: the chance to ask a panel of…
The Data Lake Debate: Pro Delivers Final Rebuttal and Summary
Okay, this is where the rubber meets the road. I have three minutes (or ~450 words) to respond to Anne’s…
5 Tips for Streamlining the Supply Chain
Supply chain efficiency helps an organization reduce costs and speed time-to-market. Fifteen years into the new millennium, it is clear…
5 Non-Standard Ways to Use Cloud Storage
We all get used that cloud storages like Dropbox and Google Drive serve one definite purpose: to keep our data online. Thus, we can…
The Data Lake Debate: The Introduction
In his memoir, Life, Keith Richards dispels the myth that the Rolling Stones had trouble coming up with new songs.…
