How To Use Big Data To Deliver Optimized Customer Experiences
Business success begins and ends with customer experience. According to recent studies, 90 percent of buyers would gladly spend more…
Will AI Replace Social Media Virtual Assistants Or Help Them Thrive?
At Smart Data Collective, we strive to have a balanced conversation about the impact of big data. There are obviously…
Technology News: Artificial Intelligence Can Now Identify PTSD
Technological development is only speeding up. Virtual reality and high-tech solutions are changing reality in its numerous aspects. Today, we…
Machine Learning Pioneers a New Generation of Technical Writing Solutions
My colleagues and I at Smart Data Collective have written extensively about the benefits of big data in fields like…
AI For Video Editing Software: Do The Benefits Outweigh The Risks?
Video is one of the many technologies that is being shaped by new developments in artificial intelligence. Some of the…
Customers and Banks Priorities Collide as AI Jolts Financial Industry
In a previous article I shared some of the challenges, benefits and trends of Big Data in the telecommunications industry.…
Big Data Leads To An Impressive Array of Chatbots In Customer Service
Big data is changing the direction of customer service. Machine learning tools have led to the development of chatbots. They…
Big Data Sets The Tone For Web Development And UI Trends In 2019
Big data and e-commerce have been carefully interwoven for years. Businesses with an online presence have looked to big data…
6 Data And Analytics Trends To Prepare For In 2020
We?re well past the point of realization that big data and advanced analytics solutions are valuable ? just about everyone…
Experts Are Tracking the Evolving Role of AI in Call Management
Artificial intelligence is redefining the nature of customer service. According to one analysis by Maruri Tech Labs, 85% of all…
