Listening to the Many Voices
Yesterday, I was invited to attend a Regional White House Forum on Health Reform in Greensboro, NC. This was the…
Email & Mobile
The term Mobile means different things to different people, which is understandable considering all the capabilities the average smart phone…
BI in Brussels (Against Economic Turmoil)
I’m just returning from Brussels (actually, the new SAP Lounge venue at Vilvoorde), where I was invited to give the…
A Social Media Mini-Manifesto for Marketers
photo by ZingaroIn my last blog post, I admonished marketers not to abandon a solid, multi-channel marketing strategy in their…
A Lesson in Social Media from the Beatles
Guest post info: Drew Gneiser works for Axiom Marketing Communications in Minneapolis, MN and writes on their company’s social media…
Tips for the KDD challenge :)
I recently heard about the KDD challenge this year. Its a telco based challenge to build churn, cross-sell, and up-sell…
Supreme Court Turns Down Case Examining State Email Laws
As reported by CNN.com, in the final chapter of a lengthy battle to uphold state email legislation by the Virginia state…
Twitter gains salesforce.com support, anticipating the next great thing?
Welcome Mary Wardley with this guest post. Mary is IDC's vice president of CRM and Applications research in my Software Business…
A review of “The History of Business Intelligence” by Nic Smith
IntroductionI had been aware of a short film about the history of Business Intelligence flitting its way around the Twitterverse,…
Social Networking Analytics
SAP BusinessObjects Innovation Center has just unveiled a great new prototype called Enterprise Social Networking (ESN). It aggregates existing enterprise…