According to Gartner Social CRM is Going to be Big
I read an interesting article on information age a few days ago which references some new Gartner predictions around Social…
The Analytic Entrepreneur Series: Dr. Robert Phillips
Bob Phillips, a legend in revenue management and pricing circles, guest-lectured to my MIT Sloan analytics class last week. It…
BI 2010 – Optimizing revenue collection
Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He…
BI 2010 – BI Competency Centers
Two presenters (Saroj from Standard Bank and Angela from Investec) discussed Business Intelligence Competency Centers to start day 2. A…
Guest Post: Si Chen on Cloud Computing and Open Source
A few days ago, I wrote a post about picking up the phone and not relying exclusively on social networking…
Healthcare Information Systems Need ADW Therapy!
Healthcare information systems everywhere are on the operating table. Some are in intensive care. I’m not a doctor and I…
Building Competitive Advantage through New Data
One subject that has not received a lot of coverage in the analytics blogging circle is the current administration’s data.gov…
BI 2010 – Some thoughts on data quality and governance
Several sessions this afternoon on data quality and governance. Rather than blogging these separately, here are some thoughts: Great illustration…
BI 2010 – Making BI more strategic
I have just opened ITWeb’s BI 2010 in Johannesburg talking about decisions and importance of decision making in making BI…
Performance Management via Word of Mouse
The way that organizations learn today is much different than twenty years ago. Back then, for example, managers learned by…
