A story about the power of rules to improve analytic decisions
I was traveling in South Africa last week (keynoting BI 2010) and my favorite online payment system demonstrated not once…
Redefining the enterprise user experience
I wrote recently about the growing phenomenon of employees circumventing corporate policy and tools to solve business problems using their…
Social Networking Starts the Relationship, Face to Face Clinches It
I skipped last week’s post since I was at the TDWI conference for business intelligence last week. It was…
Review of Dresner’s Profiles in Performance
Howard Dresner, a fellow ex-Gartner Business Intelligence and Information Management Research Director (but with a far more distinguished research record than…
What does it take to succeed in Social Games?
Social Games are all the rage these days. In a recent survey of consumers in the US and UK who…
Seasonal Web Traffic: The Proverbial Coal in Your Stocking
December 2009, I looked back through the analytics of several busy content sites I help manage and saw a serious…
Top Ten People to Follow in the Social CRM Space and Why (pt. 1)
Since I’m speaking at the New Comm Forum (see sidebar) on the topic of Social CRM (SCRM), I thought it…
IRS Internal Migration Data and Housing Bubble
Earlier this week, I suggested a potential business application of IRS’s internal migration data for a moving and relocation company.…
Salesforce Chatter: Facebook for the enterprise?
The business world is crawling with software vendors and consultancies selling collaboration tools, from Microsoft's Sharepoint to IBM's Lotus Notes.…
Enhancing IT Support to the Counter Terror Effort: Design Criteria
This is the concluding post on enhancing IT innovation in support of the Counter Terror effort. The first part focused…
