Analytics Can Answer: “Why Can’t … ?
Are you curious as I am about why these questions have not been solved? Why can’t traffic intersection stoplights…
Rise of Social CRM and how IT & BPO Companies can Profit from it
In my first post of this year published on January 2nd, titled 2010: Year of Social CRM, I highlighted why…
Sugarcon Day 2, Re-cap of Paul Greenberg’s Keynote on Social CRM
Instead of covering all the sessions I attended I’m going to focus this post on Paul’s’ keynote on social CRM…
Re-cap of SugarCon Day 1
I literally flew in from Maui (via LA) and hopped on a train to get to Sugarcon on very little…
The Tyranny of Consensus
In which Jill questions authority, and authority runs screaming. Baseball legend Satchel Paige once said that “None of us is…
Teradata prepares universities for the digital decade
Business intelligence is the key differentiator that will make or break businesses in the near future, Hermann Wimmer, Teradata president…
Business Intelligence: It’s Hyundai, like Sunday!
Business Intelligence often is associated with optimization, innovation and prediction. But Business Intelligence and analytics also are powerful tools for…
What is a good classification accuracy in data mining?
What a good question! Or what a bad question should I say. In fact, this question is not a good…
Use Cases: For Mobile, Email, & Social Media
A use case allows you to write down a script on how you can communicate. You have the consumers mobile…
Don’t rely on your staff’s ability to do math
I often tell folks that one of the benefits of decision management is that it enables analytic decision making –…
