Looking for (data) love in all the wrong places
I just had dinner with a friend who works with customer data for a new line of business (LOB) for a…
Governance of the People? Of the Data? For the …
Just read Julie Hunt’s blog on the connections between business process and data governance. Interesting. http://preview.tinyurl.com/proc1hunt. In it, she quotes Rob…
Using Decision Management to Make Sure Your Agents Can Handle Any Call
I got an invite to a webinar on this topic the other day. The invite had some questions for you…
Is Information Management an Evolution or a Revolution?
I was recently asked by ABC Radio National in Australia to explain the principles behind my book, Information-Driven Business. The…
New White Paper: Decisions at the Heart of Your Processes
A new white paper is up on Decision Management Solutions company site, “The Decisions at the Heart of Your Processes…
Visual Logic and Business Rules: a Picture is worth 1,000 Words!
It all started with Spaghetti… in the late 90′s, Business Rules technology started to become popular based on the premise…
10 Questions to Ask about your Business Rules Project
Here are 10 questions to ask about your business rules project that I developed some time ago but never ran…
First Look – OpenRules Decision Management System
As promised when I was blogging from the Object Management Group standards meeting, I caught up with OpenRules recently. OpenRules…
Do It Yourself with BI and BPM
I admit it, I’m no handyman. Apparently, however, my limited do-it-yourself skills are a generational phenomenon, not just a personal…