Sentiment Analytics – The Gold Mine, which you didn’t Mine!
It’s really a no brainer that Customer Satisfaction matters. Every IT or Business unit I’ve known, considers Customer Satisfatction, a…
Yellowfin’s Year in Review: Top 9 Business Intelligence developments of 2011
Inexorable and unrelenting. These words encapsulate the collective year that was in Business Intelligence (BI). The constant interaction between marketplace…
Big Data and Cloud Computing Demand a Cognitive Shift
The world’s tech consciousness is at the crux of a hockey stick curve of innovation, growth and connectivity. Two of…
Super Bowl 12: It’s All Over But For Measuring the Impact of The Shouting
Final CNBC/CI Super Sunday Ad Tracker Insights Super Bowl 12 is now in the record books and we’re beginning to…
An Analysis of A NASA Dbase Hack-and-Dump
This is just another in a long string of NASA security breaches
The Anatomy of a Twitter Conversation, Visualized with R
If you're a Twitter user like me, you're probably familiar with the way that conversations can easily by tracked by…
Swimming with the Smarter Customer: The Speedo International Story
—The following post was written by Laurie McCabe of SMB Group