Connecting the Enterprise: The VMware – Lithium Technologies Partnership
Companies today are under increasing pressure to change the way they interact with customers and community management platforms like the…
The Amazon Effect: Zuora, Citrix and the Acceleration of the Cloud Economy
When Amazon started making their infrastructure and IT processes available outside the company firewall in 2006 it was a tipping…
How BI & Data Analytics Pros Used Twitter – Meet the Boulder BI Brain Trust
We have a special edition of our Twitter recap for you this month on the Spotfire blog. Today, we’ll introduce…
Case Study: Social Media Action and Response at StubHub
As we all know, bad news has a way of proliferating through the social Web like no other medium.
Case Study: Using Social Media and Text Analytics to Improve the Neiman Marcus Customer Experience
Neiman Marcus is synonymous with luxury specialty retail goods and without question, cater to a discriminating demographic.
Big Data’s impact on Human Resources
Big Data is fast becoming a vital component of the modern HR toolkit and the advantages go far beyond the…
Does B2B Need Social? The Growing Importance of Social Media Analytics to B2B
It seems like most discussions surrounding social media are related to how consumers are impacting retailers and influencing media delivery.…
5 Sure-Fire Ways to Use Analytics to Become a Social Business
Many executives see social media as another way to connect with customers and prospects.
Splunk: Big Data Machine for Operational Intelligence
Splunk recently entered the financial markets as a publicly traded company (NASDAQ: SPLK) and also entered a new phase in its…
Social Technology and Real Business Transformation
I managed a few minutes out of my schedule last week to stop by the Yammer Tour event in San…