Hospitality Technology (Or Lack Thereof) – What is the Insight ROI?
I was quoted in an article that came out in Hospitality Technology this month. You can read the article online…
Taking the question out of questionable claims
Copyright © 2009 James Taylor. Visit the original article at Taking the question out of questionable claims.Jeff Moore from General…
Streamline service operations and reduce costs
Copyright © 2009 James Taylor. Visit the original article at Streamline service operations and reduce costs.Ed Staats of ServicePower presented…
Warranty Management – New rules to apply
Copyright © 2009 James Taylor. Visit the original article at Warranty Management - New rules to apply.Rob Pritchard of Infosys…
Next Generation Warranty Systemsv
Copyright © 2009 James Taylor. Visit the original article at Next Generation Warranty Systemsv.This is my presentation so there’s no…
Harnessing and Coordinating Warranty Best Practices in a Global Enterprise
Copyright © 2009 James Taylor. Visit the original article at Harnessing and Coordinating Warranty Best Practices in a Global Enterprise.Terry…
Measuring and improving an effective and efficient warranty process
Copyright © 2009 James Taylor. Visit the original article at Measuring and improving an effective and efficient warranty process.John Hagen…
Business INtelliegnce (BI) Index: Treading Water
The Business Intelligence (BI) Index has outperformed the major stock indexes YTD on a relative basis but lags behind the…
Planning for Predictive Models
If you're planning a project to collect data for predictive modeling, it's worth thinking through the details before you start.…
A Farewell to Guns
A 17 yr old teenage German shot and killed 15 people at his former high school and was killed himself.…
