Reference Domains Part I: Overview of Classifications
Reference Domains, often referred to as Classifications, are essentially the sets of reference codes and descriptions that are used to categorize or classify…
Executives Don’t Like Analytics: Why Business Isn’t Data-Driven
The business bestseller lists have showcased several high-profile books featuring case studies of companies enjoying competitive advantage from their cutting-edge…
Building a Text Analytics Command Center for Social & Private Data Analysis
I met with Mehrshad, our CIO, Social Intelligence Architect & VP of Product Management, to talk about a new concept…
Business People Are Dumb On Average(s)
Here’s one real-life example of the limits in quantitative thinking observed in an average company, shared with me by Michael…
The Three C’s of Social Business
Einstein said "everything must be made as simple as possible, but not one bit simpler". That concept, often tied to…
The Analytics of Terrorism
I’m a big believer in analyzing data in order to make sensible decisions. On the tenth anniversary of 9/11,…
Salesforce Presents New Social Enterprise with Chatter, Mobility and Data
At the Dreamforce conference, Salesforce.com (NYSE:CRM) CEO Marc Benioff unveiled the latest evolution of the company’s strategy and supporting technology…
A Cultural View of Social Media: Perspectives from Vicky, One of Our Social Media Analysts
(Please note: This article was originally written and posted last year by Vicky Czarniecki but has been reviewed and updated…
What is the Biggest Challenge for Big Data?
Often I think about challenges that organizations face with “Big Data”. While Big Data is a generic and over-used term,…
