Want to Get Certified in Data Mining?
Options for formal Data Mining training in university settings are exploding. Just during the week that I have been collecting…
Customer Churn and Retention
In any business competitors are always looking to grab your customers, and many customers are on the lookout for a…
First Look – JMP Pro: Exploratory Data and Visualization
I got my first look at JMP recently. JMP originally stood for “John’s Macintosh Project” apparently but is now a…
Honing in on the Value of Social Media Data
My colleague in Consumer Goods, Tim Shaw, recently passed along an interesting article from Deloitte titled “Making Sense of Social…
Applying Data Analytics to Customer Experience and Service on Social Media
Recently we interviewed Amir Dekel, Director of Marketing and Communications for ClickFox, a provider of "customer experience analytics." In results…
In Search of Actionable Insights from Social Media Data
Most people recognize the incredible potential of the internet and social media data to collect and elicit opinions about millions…
How to Cheat with Data Mining
Usually data miners don’t cheat. The reason is simple: you cannot cheat with the future. In reality, it’s a bit…