A Social Media Listening Post – Closing the Feedback Loop
With businesses becoming increasingly sensitive to customer opinion of their brand, monitoring consumer feedback is becoming ever more important.
Tips for Change Leaders – How to Show Your Impact
We work with a lot of leaders who are responsible for driving change. A common question that they ask us…
Wielding Analytics to Conquer the Customer Experience Battle
In a time when consumers have unprecedented access to reams of data about an organization – from Facebook posts to…
3 Big Data Pitfalls and How to Avoid Them
Google has indexed 1.5 million results for the term “big data,” a testament to its quick march to buzzword status.
100 Petabytes of Data in Poop?
University of California computer scientist Dr. Larry Smarr is a man on a mission—to measure everything his body consumes, performs,…
Food Data : The next target of Massive Analytics
It has been a very busy period since my last post but also a very interesting one. At the Social…
Teleportd: Big Data Meets Social to Detect Photo-Worthy Events
This week’s LeWeb London conference gave me the opportunity to catch up with Gabriel Hubert, co-founder of French startup Teleportd.…
10 Trends Shaping Big Data in Financial Services
The world is flush with news around the concept of big data – the influx of data from the Internet, mobile…
Documents: Your Information Lifeblood
In business today, data and information are the vital lifeblood for decision making, strategy and ultimately business success. More than…
