Latest Social Media Analytics News
IBM’s Billion-Dollar Bet on Kenexa for Social Business and Talent Management
IBM has announced its intention to acquire Kenexa as part of IBM Smarter Workforce initiative and social business software division. It’s a…
Matt Lease: Recent Adventures in Crowdsourcing and Human Computation
Today we (specifically, my colleague Daria Sorokina) had the pleasure of hosting UT-Austin professor Matt Lease at LinkedIn to give…
Twitter, Facebook, Customer Service and Surgery
Yeah, yeah, yeah — been long, I know. Busy, you know? Plenty going on, plenty behind us and even more…
Text Analytics Is Hard (That’s What She Said)
You think math is hard? Hah. At least in math, there is a clearly defined right answer, unless you’re talking…
The Big Question In Big Data Is…What’s The Question?
All The Current Talk Of Big Data Technology Misses The Point The hype around big data has crescendoed to the…
