Please check out the Text Analytics Summit, Boston, June 12-13
The next Text Analytics Summit is coming up in four weeks. The June 12-13 conference will be the 8th annual…
Forrester’s Customer Experience Forum 2012
For decades, companies have been paying lip service to the idea of delighting customers, while disappointing them in every channel.…
Does B2B Need Social? The Growing Importance of Social Media Analytics to B2B
It seems like most discussions surrounding social media are related to how consumers are impacting retailers and influencing media delivery.…
5 Sure-Fire Ways to Use Analytics to Become a Social Business
Many executives see social media as another way to connect with customers and prospects.
Multi-Lingual Text Analysis- A Plan To Action from #SMAS12
‘80% of success is showing up’- Woody AllenHe could have been referring to multi-lingual text analysis. Is that good news?It…
The Future of Advertising at a Glance
Jordan Benedet is a Manager on the Client Strategy and Innovation team at Social Media Group. Follow @jbenedet
Social sentiment matters!
Social sentiment matters -- customer opinions, attitudes, and emotions -- rants and raves that affect corporate reputation, provide valuable market…
ViDEO: Change Your Business Results by Using Social Analysis
Watch this video to get an idea of how you can use social analytics to make good business decisions:
