Dark Data: The hidden billion dollar opportunity
Every organization collects, stores and retains portions of dark data. It’s the digital equivalent of emotional baggage which hangs around…
Quality vs Quantity in Customer Service Analytics
Business intelligence and analytics are used across a wide variety of industries to improve operational efficiency and business processes. However,…
4 Customer Retention Metrics for Data-Driven Ecommerce
Running an eCommerce business is a challenging task. In addition to managing a huge scale of shipments and vendors, there…
Emotions: The Next (but not new) Frontier in Artificial Intelligence & Cognitive Computing
How you “feel” has never been more important in tech. This year, a number of companies are showing an interest…
Is this data alive through deep learning and intelligence?
I read a description of deep learning as, 'a powerful set of techniques for learning in neural networks', it also…
No Time to Waste! 5 Essential Features for Your Information Intelligence Solution
Strategic information analysis is one of the most important activities that your company can perform. The fruits of this labor,…
Wise Practitioner – Predictive Workforce Analytics Interview Series: Lisa Disselkamp and Tristan Aubert at Deloitte
By: Greta Roberts, Conference Chair, Predictive Analytics World for Workforce 2016
The Apocalypse of Abundance: 5 Steps to End the Insanity of Information Overload
If you're like many of the people I know, the things you once enjoyed most about the Internet now make…
Content Analysis and the Internet of Things: Never Leave the Fridge Door Open Again?
Take objects in your daily life. Now, equip them with technology that allows them collect data and to communicate with…
Redefining Loyalty Programs with Big Data and Hadoop
Building Real Customer Relationships from Reward-Based FlingsA loyalty program should not be about points, rewards, or status. While these perks…