Is a tweet worth a drink?
A New York restaurant, Havana Central, gave free drinks to a woman who was tweeting about the place. Marshall Sponder,…
Operational Analytics resarch available
I have been working on some research with the BeyeNETWORK and we are pleased to announce the release of “Operational…
Social Search Engines: Radian6 vs. Google?
Altimeter Group Open House - Vanessa Camones, Jeremiah Owyang & Janetti Chon| Image by thekenyeung via Flickr Will Google offer…
The 4 Es of Social Media Strategy
In which Jill dons the chapeau of Reluctant Social Media Strategist and shares lessons learned. The conversation goes like this:…
C. K. Prahalad (1941-2010) – Core Competencies and Business Analytics
The recent death of C. K. Prahalad, a proponent of that organizations should build core competencies, is a sad loss.…
How are Analytics related to Innovation?
This week, my co-author Joey and I will be speaking at innovation events. Our speeches will explore the role that…
Conditional probability: an easier way
Conditional probabilities are bane of many students of Statistics, but statements of conditional probability come up surprisingly often in real…
Dashboards: A Kite with a Broken String?
How do executives expect to realize their strategic objectives if all they look at is financial results like product profit…
20 Top Twitter Monitoring and Analytics Tools
Image via Wikipedia Social media is much more than a way to stay connected and to have fun: it’s…
Decision engines in financial services
The use of technology to automate and manage decisions, especially high volume decisions essential to day-to-day operational execution, is expanding…