12 Simple and Effective Segmentation Ideas

"Email is cheap!" "Social media is free!"

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Data Collection: Get All Your Customers to Sign Up for Your Digital Campaigns

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Five Subscription Page Absolutes: Ask for the Right Information

It seems basic, but sometimes we forget what should be done when…

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How to Create an Inner Circle?

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Case Studies: How to Involve Your Entire Team to Grow Your Digital Assets

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The Web’s Seven Key Channels for 2011

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How to Build Relationships through Returns & Bad Transactions

The consumer splurged a little this holiday season – they purchased more,…

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5 4 3 2 1 …

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2010 was the year of Preferences

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You Can Only Engage Through Good Service (& Information)

I know that everyone has had a poor customer service experience at…

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