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SundeepKapur1

222 Articles

Reduce, Re-Tweet

Twitter’s popularity is undeniable… Oprah’s there, CNN and Ashton have over two…

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Inbox Filtering

Yahoo Mail recently deployed a new inbox sorting feature that allows users…

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Join the Club

We recently visited with one of our retail customers; their multi-channel approach…

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Three Seconds

Three to five seconds – that’s the amount of time the average…

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Lost in Transmission

SPAM… we’ve all got, no one wants it, but what do you…

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No Phone… Just Email and Facebook

I was at an airline baggage office last week because my bag…

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Cut Costs, Improve Experiences & Retain Customers

We just wrapped an interesting case study with a financial institution, our…

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Unthought-of Social Media Uses

Social media has become our norm and not just for entertainment value…

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Blogs Engage Corporate Stakeholders

Used properly, web-based tools can go a long way in helping you…

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Name them to Shame them!

The European Commission just announced that dozens of European airlines needed to…

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