Creating a Business Intelligence Culture
For some time now there's been a lot of buzz about companies…
How to Make ITIL Metrics Relevant to the Business
I've written about metrics in terms of their general ability to help…
Another Analyst, Nucleus Research, Has Optimistic Outlook on IT Spending
Last week I wrote a post about an InformationWeek survey that found…
Business, IT Must Meet Half Way to Form Partnership
Given the focus of this blog, I was quite interested in a…
BI Shouldn’t Be Part-time Pursuit for Analysts
As much money as companies pour into enterprise software, you'd think they'd…
BPM, CRM and Cloud a Compelling Mix
Seven Steps to a Successful ERP or CRM LaunchKeep your project team…