The Enterprise Graph – From Connections To Customer Insights
Know more, sell more. That’s the bottom-line when looking to introduce graph…
From Master Data to Master Graph
CRM and customer Master Data Management (MDM) applications only enable partial business…
We Need an “Internet of Not Only Customers”
…Contextual Identity, Graph Databases and Connection Integration in CRMThe enduring purpose of…
What Identity Means: Implications for Customer Data Management and Integration
Lately, I’ve been bothered by the word identity. Seems I run into…
Sizing Up Data For CRM: Big Doesn’t Mean Valuable Data
Unless you’ve been a castaway without wireless service for much of the…