Tips for Utilizing Customer Experience Data.
Customer knowledge and experience data can provide a multitude of business intelligence for…
Are We Seeing the Death of Freemium Model?
This past April, popular social networking site Ning announced that it would…
Information Theory Approach to Data Quality and MDM
Over the past decade, data quality has been a major focus for…
How solid is your information management system?
Solidity: (noun) the state, property, or quality of being solid. having firmness…
Overcoming the Barriers to IM Success: Learn from the Past.
The total annual cost of worldwide IT failures is $6.2 trillion dollars-…
Enterprise 2.0: How to Make it Work
There are heaps of organizational benefits that can be derived from Enterprise…