Building a Customer-Centric Systems Architecture
Over the last 5 years, retail-based organisations such as banks and telecommunications…
The Sea Change and Enterprise 1.5
“Man is a tool-using animal. Without tools he is nothing, with tools…
CIOs need to measure the right things
If you’re a Chief Information Officer (CIO) there are three things that…
How Open is Too Open?
If you’re in the technology or information management spaces, you’ve probably heard…
Voltaire, Apple, and the Myth of Perfect
I’ve been doing a great deal of research on Apple lately for…